martes, 21 de febrero de 2017

Front Desk Agent (5 star hotel)

Empresa: PGA Catalunya Resort - Hotel Camiral Ubicación: Caldes de Malavella , Girona Fecha de publicación: 20/02/17 29 personas inscr... thumbnail 1 summary

Empresa: PGA Catalunya Resort - Hotel Camiral
Ubicación: Caldes de Malavella, Girona
Fecha de publicación: 20/02/17


29 personas inscritas a esta oferta de empleo

Salario: 18.000 - 22.000 € Anual/Bruto
Área: Recepción
Tipo de contrato: Temporal
Tipo de jornada: intensiva mañana, Rotativo


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PGA Catalunya Resort - Ho...

INSCRIBIRME


Descripción de la oferta


Nº Vacantes : 1

Main Tasks and Responsibilities:
- Greeting and attending the guests, to ensure a superb customer service experience.
- To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.
- To deal with guest requests to ensure a comfortable and pleasant experience
- To be responsible for accurate and efficient accounts and guest billing processes.
- To assist in keeping the Front Desk area clean and tidy at all times.
- To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the Front Desk


Requisitos


- A friendly and welcoming approach
- Excellent interpersonal skills, including a pleasant telephone manner
- Good team working skills.
- Ability to remain calm during difficult situations
- High standards of dress and presentation
- The ability to work unsupervised
- Must have availability to work on rotating shift

Titulación mínima: Cursando diplomaturaExperiencia: De 2 a 3 añosCategoría profesional: EmpleadoResidencia: Provincia vacante

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