domingo, 16 de abril de 2017

Job Vacancy Agentes comerciales - Barcelona

5 Finnish customer support and sales representatives to Barcelona! We are currently recruiting native sp... thumbnail 1 summary

5 Finnish customer support and sales representatives to Barcelona!

We are currently recruiting native speakers of Finnish, to be part of an exciting team, working for the leader in the technological sector (Sound system, Headset - Bluetooth speakers - HomeCinema). Our Service will be responsible for resolving Customer's requests, when possible, in a single telephone call using customer's troubleshooting protocols. You need one year or more experience for this position.

Barcelona is a beautiful city and is the cosmopolitan capital of Spain’s Catalonia region. It is known for its beautiful art and architecture, and of course football. Located on the cost, offers beach life and city life at the same time. It’s no secret that Barcelona is known for great parties and amazing shopping malls. Barcelona is a city that has everything you ask for and more!

Job description Main Tasks

 Provide with accurate information to our customer.

 Logging and follow up of correct and Valid Orders or requests.

 Surviving Scores of Customer Satisfaction

 Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds ...)

 Capturing of all required data elements in CRM as required by client's training, policies and procedures.

Minimum requirements

 Native speaker of Finnish

 High Level of English.

 Excellent communication skills in a variety of customer facing situations.

 IT knowledge will be a plus.

 Good team player with drive for success.

 Previous experience in similar position is a plus.

Working conditions

 Permanent/100%; 9-17h. 15.000-18.000 €+bonus;

 Extensive training on market leading products, personal development programs and mentoring to fully develop skills.

 Good career prospects.

 Full time positions: 39 hrs / week.

 Location: Center of Barcelona

Send English CV and application to henriette@nordicjobsworldwide.comor through our site before 31/4/2017.

Please send copy of CV to REF. FINNISH